Privacy policy

Who we are

This website is operated by AS MATRIX LTD, a company registered in England and Wales (company number 17319172), registered office 240 Throne Road, Rowley Regis, England, B65 9JT. We are the controller of the personal information described in this policy. You can contact us at info@asmatrixltd.co.uk or on 123 456 789.

What we collect

When you send an enquiry through our website we collect your name, phone number, email address, postcode (if you give it), the service you are interested in and the details you include in your message. If you contact us by phone or email, we keep a record of that correspondence.

Like most websites, our hosting provider automatically records technical information such as your IP address and browser type in server logs, which are used to keep the site secure. We use your IP address briefly to limit repeated form submissions.

How we use it

• To respond to your enquiry, arrange surveys and provide quotes
• To carry out work or supply materials you have asked us for
• To keep records required for accounting and legal purposes
• To protect the website against spam and misuse

Our lawful basis is taking steps at your request before entering into a contract, performing a contract with you, our legal obligations, and our legitimate interest in running and protecting our business. We do not sell your information or use it for unrelated marketing.

Who we share it with

We only share your information with service providers who help us run the business, such as our website host and email provider, and where the law requires it. These providers may only use your information on our instructions.

How long we keep it

Enquiries that do not lead to work are deleted within 12 months. Where we carry out work for you, we keep records for as long as needed for guarantees, accounting and legal purposes, normally up to 7 years.

Cookies

This website does not use advertising or analytics cookies. Essential cookies may be set when you log in to the site administration area.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to data portability. To make a request, email info@asmatrixltd.co.uk. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes

We may update this policy from time to time. The current version is always available on this page.